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Christmas Bank Holiday Update: Any orders placed after 10:30 AM on Tuesday, 24th December 2024, will be dispatched on Friday, 27th December 2024.
After Care
GL cannot be held responsible for a customer and or client carrying out poor aftercare. There is
evidence to suggest that harsh scrubbing, conditioner coming into contact with the bonds or tips,
brushing whilst wet, heavy handedness, excessive heat styling, wearing hair up too tightly, wrong
aftercare products and brushes can compromise the overall quality of GL hair extensions.
GL aftercare products are to be used with all GL hair only such as GL hair extension shampoo, GL
hair extension conditioner, GL loop or tangle teaser hairbrush, Athena Argan oil. Failing to use
GL products with the hair can result in the hair being ruined. GL cannot refund or exchange hair
that has been in contact with any other aftercare other than GL. GL cannot be held responsible for
hair extensions falling out, shedding, drying out etc. as this is down to the client’s aftercare
and or technician’s fitting.
Shipping & Delivery
| What are the Delivery Options, Times & Costs? | Time | Cost |
|---|---|---|
| Standard Tracked Delivery | 2-5 Working Days | £4.99 |
| Next Working Day by 5pm (Delays to Northern Ireland & Scotland) | By 5pm (Delays to Northern Ireland & Scotland) | £7.99 |
| Next Working Day by 11am (Delays to Northern Ireland & Scotland) | By 11am (Delays to Northern Ireland & Scotland) | £24.99 |
| Saturday Delivery by 11am (Delays to Northern Ireland & Scotland) | By 11am (Delays to Northern Ireland & Scotland) | £26.99 |
| Saturday Delivery by 5pm (Delays to Northern Ireland & Scotland) | by 5pm (Delays to Northern Ireland & Scotland) | £13.99 |
| Local Pickup - Finchley, North London |
Return Information
- All goods must be returned unused and in their original packaging with intact gold ties.
- Hair that has been altered or has a smell cannot be refunded or exchanged.
- Proof of original purchase must be enclosed when returning the parcel.
- Refunds and exchanges may take up to 7 days to process.
- The customer is responsible for return postage costs, including a deduction from the refundable amount for free postage returns.
- For full terms and condition please visit https://glhair.uk/pages/terms-and-conditions
