Warranty

Warranty Information for GL Hair UK

Thank you for choosing GL Hair UK. We stand by the quality of our product and offer a limited warranty for a period, from the date of purchase. To activate your warranty, please:

  1. Visit our website at GL Hair UK or scan QR code provided below
  2. Find the “Warranty Registration” section.
  3. Complete the registration
  4. Get the Warranty Coverage

Our warranty covers manufacturing defects and faults in materials or workmanship during the warranty period. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear. Detailed warranty terms can be found in the document provided with your Gl Hair UK.

Eligibility:
Return within 30 days of purchase for refund or exchange
Products must be new and unused.

Process:

  1. Contact customer service via Platform you purchased the product for return initiation.
  2. Provide proof of purchase and reason for return.

 

Condition:

  • Return in original packaging with all accessories.
  • Damaged or used products may incur a restocking fee*.

 

Refund/Exchange:

  • Refund will be issued via original payment method after inspection of returned product.
  • Exchange will be issued after inspection of returned product.

 

Warranty:

  • Refer to warranty terms for covered defects.

 

Claiming Warranty Service

If you encounter any issues covered by the warranty during the warranty period, please contact our customer support team at hello@glhair.uk. Be ready with your proof of purchase and the order number from “The Platform product has been bought from.”

Note: Registering your product is essential for full warranty coverage.

Thank you for choosing GL Hair UK. We hope it brings light and convenience to your life.

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